Frequently Asked Questions

The Student Connections conference is an online, interactive event on 25th and 26th September. The audience participate entirely online through the various interactive tools such as chat and voting buttons. The Faculty of Social Sciences have created a varied programme with something to suit everyone, and you can dip in and out as much as you wish. The best way to understand the conference is to watch the short video that explains it all.

The Student Connections conference is open to everyone – anyone can access the event and everyone is welcome, but it’s put on specifically for students studying the Social Sciences. If you’re new you’ll pick up some great tips, ideas and information to get you off to a great start. If you’re not starting your first modules then there’s plenty of great stuff to help improve your study skills this year. Even if you aren’t studying with the OU but are interested in the social sciences you are also welcome!

Many students studying at a distance tell us that they value the opportunity to connect with other students, and it’s also important that our academic community connect with the students who are studying with us, so the Student Connections conference provides an opportunity to enable this connection.

When the event is live go to the "Watch Now" page and click on the “Live and Interactive” button and it will take you to a landing page where you will need to log in using your free OU login

Alternatively, use the "Watch Only" button to see just the video without the chat or widgets.

The conference website should run on any modern web browser such as Internet Explorer 11, Chrome, Firefox or Safari. There is no need to download any special software, just click on the Red Watch now button.

If you'd like to view the live video on your phone or tablet, you can find the Livestream app on the Google Play Store or the Apple App Store

There’s lots of exciting events from our famous quiz that you can play along with at home, Q&A sessions, chat shows and much more. You can find out about everything that goes on on our programme page.

We’ve got a fantastic live chat feature which means you can chat with other people watching and put your questions, thoughts and comments to the studio live through our social media desk. You can also email us at connections@open.ac.uk and connect with us on twitter using the hashtag #SCC15.

There will also be opportunities for you to come to the live studio and present something about anything that interests you, if you give us your email via the count me in button on the home page we’ll keep you updated. We’d also love for you to send in a video about your OU journey, something you find really interesting and want to share or just about anything you think we should hear about! Find out more on the video page.

The live chat is a feature as part of the “Live and Interactive” option. The live chat room allows you to discuss in real time with others the live events, or pretty much anything! You can also put your thoughts, questions and comments to the live studio. To take part you'll need a free OU login.

To participate in the chat and interact with the widgets while watching the video, you will need an OU login.

You can sign up for one for free, even if you aren't an OU Student here.

Don’t worry! We have a catch-up feature available so you don’t have to miss anything.

The catch up will be made available a day after the event has finished.

Yes, you are free to come in and out to watch things that interest you.

You can watch via your computer, laptop, games console, internet enabled tv, smartphone and tablet. Most devices will have the appropriate software installed to watch the conference.

If you’re having problems with the live stream usually refreshing the page (hitting the refresh icon, pressing f5 or closing the page and opening it again) will sort out the problem.

If you’re having persistent problems you can email us for help at connections@open.ac.uk. We want to make sure you can join the event and we will try to help resolve problems that may be prevent you from taking part.

There’s loads of options to adjust the screen settings from layout, screen size and widgets. You can also use screen magnifiers, colour contrasts and screen readers.

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We’d love to hear what you think. You can let us know while you’re watching through the live chat, via email (connections@open.ac.uk) and the feedback survey.

We’ve done a number of conferences and we’ve got lots of different things planned. To keep up to date just give us your email through the count me in button. You can also find out about other events and activities at the university through the faculty and official Open University Facebook pages. We also have a fantastic monthly podcast, the PodMag, from the Faculty of Social Sciences where we have interviews, discussions and the latest OU news.